Online shopping in Canada.
Thursday, May 31st, 2007It has long been rumoured that Canada is one of the most connecting countries, yet we’re years behind the States in online shopping. I recently needed some computer parts so went over to Tigerdirect.ca to make an order up. I’ve spent a small fortune with Tigerdirect over the years and have come to enjoy using them, despite all the rants I see about the American version. The Canadian version has always been great. Until now. I noticed the packages started coming from the States, which means it takes over 4 business days to get delivered to my door. Recently, I tried another order, and it took 6 days for them to tell me the power supply I wanted wasn’t available any longer.
Enough being enough, I tried to order something from NCIX.com, the other large online computer parts retailer, this time out of Vancouver, where I would save the PST since I’m in Ontario. Yah, took them 4 days to even put the parts in a box!
I read a quick forum discussion once about ordering things online. One guy can order something online in the morning, and it shows up at his door that afternoon. That’s the service I want here. The logistics system works fine, since packages can go across the country over night without hassle. It’s taking 3-4 days it takes to fill the order that needs help.
UPDATE: I just can’t win. Bought a camera from a reputable ebay seller. This seller is the ebay/online branch of Carmens Photo, a popular branch in Ontario. The camera had that “Too good to be true” price point, but from a seller with over a 99% rating. I waited 10 business days. Apparently the shipment of cameras they were expecting (and pre sold!) was sent to England instead of Canada, so I had to wait for it to make the return trip before it was shipped to me.